PRIVACY POLICY

1. Controller

CREYOU GmbH

Heselstücken 10

22453 Hamburg

Germany

2. General Information

We process personal data in accordance with the General Data Protection Regulation (GDPR) and applicable German data protection laws.

Personal data is any information relating to an identified or identifiable person.

3. Data Collected

When visiting our website or placing an order, we may collect the following data

Name

Billing and shipping address

Email address

Payment related information

Order details

IP address

Browser and device information

Orders are placed as a guest. No user accounts are created.

4. Purpose of Processing

Personal data is processed for

Order handling and fulfillment

Processing preorders and limited production batches

Payment processing

Shipping within the European Union

Customer communication

Newsletter distribution where consent was given

Website analytics and performance optimization

5. Payment Providers

Payments are processed by external payment providers including PayPal, Visa, Google Pay and Apple Pay.

We do not store payment data. Payment information is processed directly by the respective providers.

6. Newsletter

If you subscribe to our newsletter, your email address is used exclusively for sending information about releases, products and studio updates.

You may unsubscribe at any time via the link included in each email.

7. Tracking and Cookies

Our website uses tracking and analytics tools provided by Wix Studio. These tools may use cookies or similar technologies.

You can manage or disable cookies through your browser settings.

8. Data Sharing

Personal data is only shared with third parties when required for order processing, shipping or payment handling, or when legally required.

Personal data is not sold or rented.

9. Data Retention

Personal data is stored only as long as necessary for contractual or legal obligations.

10. Your Rights

You have the right to

Access your personal data

Correct inaccurate data

Request deletion

Restrict or object to processing

Withdraw consent at any time

Requests can be sent to info@creyou.de.

11. Data Security

We apply appropriate technical and organizational measures to protect personal data.

12. Changes

This Privacy Policy may be updated to reflect legal or operational changes. The current version is available on our website.