Terms & Conditions

1. Scope

These Terms and Conditions apply to all orders placed through the online shop operated by CREYOU GmbH.

2. Company Information

CREYOU GmbH

Heselstücken 10

22453 Hamburg

Germany

Email: info@creyou.de

3. Products

We sell physical products including limited editions, made to order items and handcrafted or custom products.

Due to studio production and manual manufacturing processes, minor variations may occur.

4. Orders and Preorders

Some products are offered as preorders and produced in limited batches.

By placing a preorder, you acknowledge that production begins after the preorder window closes and delivery times may vary.

5. Prices and Payment

All prices are listed in Euro and include applicable taxes.

Available payment methods include PayPal, Visa, Google Pay and Apple Pay.

6. Shipping

Shipping is available within the European Union only.

Estimated delivery times are non binding and may vary for made to order or preorder items.

7. Right of Withdrawal

There is no right of withdrawal for

Made to order products

Custom or handcrafted products

Limited edition items produced specifically for the customer

This exclusion applies in accordance with applicable EU consumer law.

8. Returns and Refunds

Returns or refunds are only accepted if the product is defective or damaged upon delivery.

Any issues must be reported promptly after receipt.

9. Liability

Liability is limited to intent and gross negligence, except where mandatory statutory liability applies.

10. Intellectual Property

All designs, images, texts and products are the intellectual property of CREYOU GmbH.

Use or reproduction without prior written permission is prohibited.

11. Governing Law

German law applies.

Place of jurisdiction is Hamburg, Germany.

12. Severability Clause

If any provision of these Terms is invalid, the remaining provisions remain effective.